My Gym AI Coach – Support

We're here to help! Find FAQs, contact details, and policy information below.

Contact Details

Have questions or need help?
Email us at: [email protected]

FAQs

How does Aesthetic AI Coach work?
Aesthetic AI Coach uses AI to analyze your body and generate personalized workout and diet plans based on your fitness goals.
How do I update my profile or fitness goals?
Go to the settings menu within the app to update your information or goals.
What devices are supported?
Aesthetic AI Coach is available on iOS devices with iOS 14 or later.
How do I cancel my subscription?
Manage your subscription through your Apple ID account settings.
Is my data safe?
Yes, your data is encrypted and stored securely. Read our Privacy Policy for more details.

Privacy Policy

Privacy Policy
We value your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and store your data when you use Aesthetic AI Coach.What We Collect:Personal details like your name and email (for account creation and support).
Fitness-related data for personalized recommendations.
Device information for improving app performance.
How We Use Your Data:To provide personalized diet and workout plans.
To improve app features and user experience.
To send updates, support messages, or important notices.
Your Rights:Access your data upon request.
Delete your account and all associated data by contacting [email protected]

Full Privacy policy

Privacy Policy for Aesthetic AILast Updated: March 26, 20241. IntroductionWelcome to Aesthetic AI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.2. Information We Collect2.1 Personal Information
- Name and basic profile information
- Email address
- Age and date of birth
- Gender
- Physical measurements (height, weight)
- Fitness goals and preferences
- Photos you upload for analysis2.2 Usage Data
- App usage statistics
- Exercise and workout tracking data
- Progress measurements
- Analysis results and scores2.3 Technical Data
- Device information (model, operating system)
- IP address
- App version
- Usage patterns and interactions
- Performance and error data3. How We Use Your Information3.1 Core Services
- Provide AI-powered physique analysis
- Generate personalized workout plans
- Track your fitness progress
- Deliver customized recommendations
- Process in-app purchases and subscriptions3.2 Improvement and Development
- Enhance our AI analysis algorithms
- Improve app features and user experience
- Fix bugs and technical issues
- Develop new features and services3.3 Communication
- Send important updates about your account
- Provide customer support
- Share progress notifications (if enabled)
- Send subscription-related information4. Data Storage and Security4.1 Data Protection
- All data is encrypted during transmission and storage
- Photos are processed securely and stored with encryption
- We use industry-standard security measures
- Regular security audits and updates4.2 Data Retention
- We retain your data while your account is active
- You can request data deletion at any time
- Some data may be retained for legal compliance5. Data Sharing and Disclosure5.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties.5.2 Limited Sharing
We may share data with:
- Service providers who assist in app operations
- Analytics providers (in anonymized form)
- Legal authorities when required by law6. Your Rights and ChoicesYou have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Export your data
- Opt out of optional data collection
- Cancel your subscription
- Delete your account7. Children's PrivacyOur service is not intended for users under 13 years of age. We do not knowingly collect data from children under 13.8. International Data TransfersYour data may be processed in countries with different data protection laws. We ensure appropriate safeguards are in place.9. Changes to This PolicyWe may update this privacy policy periodically. We will notify you of any significant changes through the app or email.10. California Privacy RightsCalifornia residents have additional rights under CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising these rights11. GDPR ComplianceFor users in the European Union:
- We process data lawfully and transparently
- We collect and retain only necessary data
- We protect data transfers with appropriate safeguards
- You have the right to file a complaint with supervisory authorities12. Contact UsFor any privacy-related questions or concerns:
Email: [email protected]13. App Store PurchasesAll purchases and subscriptions are processed by Apple through the App Store. Review Apple's privacy policy for payment processing details.14. Data Security BreachIn the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws.15. Cookies and TrackingWe use analytics tools to improve our service but do not use third-party tracking cookies.16. Third-Party LinksOur app may contain links to other services. We are not responsible for their privacy practices.17. ComplianceWe comply with:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- COPPA (Children's Online Privacy Protection Act)
- App Store GuidelinesThis privacy policy is effective as of March 26, 2024.Text

Terms of Service

Terms of Service
By using Aesthetic AI Coach, you agree to the following terms and conditions:Use of the App:Aesthetic AI Coach is for personal use only.
Do not misuse the app or attempt to access unauthorized data.
Subscriptions:Subscriptions renew automatically unless canceled via your Apple ID account settings.
No refunds are issued for partial billing periods.
Disclaimer:The app provides fitness recommendations based on user input but does not replace professional medical or fitness advice.
Aesthetic AI Coach is not liable for any injuries or outcomes related to using the app.
Termination:We reserve the right to suspend accounts that violate these terms.

Full Terms of Use

Terms of Service for Aesthetic AILast Updated: March 26, 20241. Acceptance of TermsBy downloading, installing, or using Aesthetic AI ("the App"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not use our service.2. Subscription Terms2.1 Subscription Services
- We offer auto-renewable subscriptions:
* Monthly Plan: $9.99 USD per month
* Annual Plan: $59.99 USD per year ($4.99/month equivalent)2.2 Subscription Management
- Subscriptions automatically renew unless canceled
- Auto-renewal can be turned off in your App Store settings
- Cancellation must be made at least 24 hours before renewal
- No refunds for partial subscription periods
- Pricing is subject to change with notice3. User Eligibility and Account3.1 Age Requirement
- You must be at least 13 years old to use the App
- Users under 18 need parental consent3.2 Account Responsibility
- Provide accurate and complete information
- Maintain the security of your account
- Notify us of any unauthorized access
- One account per user4. User Conduct4.1 Acceptable Use
You agree to:
- Follow community guidelines
- Provide accurate personal information
- Use the App for personal fitness purposes
- Respect intellectual property rights4.2 Prohibited Activities
You may not:
- Share your account credentials
- Reverse engineer the App
- Upload inappropriate content
- Interfere with App functionality
- Use the App for illegal purposes
- Attempt to access other users' data5. Health and Safety Disclaimer5.1 Not Medical Advice
- The App provides fitness analysis and recommendations
- Not a substitute for professional medical advice
- Consult healthcare providers before starting any fitness program5.2 Results Disclaimer
- Results may vary between users
- No guarantee of specific outcomes
- Success depends on individual effort6. Content and Intellectual Property6.1 App Content
- All content and features are our intellectual property
- Users retain rights to their uploaded photos
- We may use anonymized data to improve our services6.2 User Content
- You grant us license to analyze uploaded photos
- We don't claim ownership of your content
- We may remove inappropriate content7. Privacy and Data7.1 Data Collection
- We collect and process data as described in our Privacy Policy
- You consent to our data practices by using the App
- You can request data deletion7.2 Data Security
- We implement reasonable security measures
- You are responsible for maintaining account security
- Report security concerns immediately8. Modifications to Service8.1 App Updates
- We may modify or update the App
- Features may change over time
- Updates may be required to continue using the App8.2 Terms Updates
- We may update these terms
- Continued use constitutes acceptance
- Major changes will be notified in advance9. Termination9.1 User Termination
- You may stop using the App at any time
- Cancel subscription through App Store
- Request account deletion via email9.2 Our Termination Rights
- We may suspend or terminate accounts for violations
- No refunds for termination due to violations
- We may stop providing the App with notice10. Limitation of Liability10.1 Disclaimer
- App provided "as is" without warranties
- We're not liable for fitness outcomes
- No guarantee of continuous service10.2 Limitation
- Our liability is limited to subscription amounts paid
- Not liable for indirect or consequential damages
- Some jurisdictions may not allow limitations11. Dispute Resolution11.1 Governing Law
- These terms are governed by California law
- Disputes resolved in California courts
- You waive right to class action11.2 Arbitration
- Disputes may be resolved by binding arbitration
- Small claims court option preserved
- Individual cases only12. Contact InformationFor service inquiries:
Email: [email protected]13. App Store Relationship- Apple is not a party to these terms
- App Store terms also apply to your use
- Apple has no maintenance/support obligations14. SeverabilityIf any provision is found unenforceable:
- Remaining terms stay in effect
- Unenforceable terms will be modified
- Original intent will be preserved15. Entire Agreement- These terms constitute the entire agreement
- Supersede prior agreements
- No waiver of rights by non-enforcementBy using Aesthetic AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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